Privacy Policy

1. Introduction

Welcome to nandanam.shop website is owned by Nandanam Home Appliances & furniture Wolrd, which is a data controller of your personal data.

We value your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from Nandanam.shop.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

When you visit the nandanam.shop, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

A. Personal Information

When you create an account, make a purchase, or contact us, we may collect:

• Name

• Contact details (e.g., email address, phone number)

• Shipping address

• Billing address

• Payment information (e.g., credit card details, UPI, net banking)

• Order history

B. Automatically Collected Information

We collect certain information automatically when you interact with our website, such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on our site

• Cookies and similar tracking technologies

3. How We Use Your Information

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@nandanam.shop.

We use the information we collect for various purposes, including but not limited to:

• Order Processing: To process and fulfill your orders, including shipping, payments, and returns.

• Customer Service: To respond to your inquiries, requests, or feedback.

• Marketing Communications: To send you updates, offers, and promotional information, where you have opted in to receive such communications.

• Site Improvement: To analyze website traffic, improve user experience, and develop new features or services.

• Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized access.

4. How We Share Your Information

We respect your privacy and will not share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and website maintenance.

• Legal Compliance: We may disclose your information if required by law or in response to legal proceedings (e.g., court orders, subpoenas).

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track usage, and improve our website.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure payment gateways.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request corrections to inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal data, subject to certain legal requirements.

• Opt-out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at [your email].

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Nandanam.shop. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any websites you visit.

9. Children's Privacy

Nandanam.shop does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the date of the last update will be indicated at the top. It is your responsibility to review the Privacy Policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

• Email info@nandanam.shop

• Phone: 9747571113

• Address: Nandanam, Mandapam Junction, Puthoor, Kollam, Kerala, India, Pin code 691507.